Microsoft said that it is "working vigorously to explore all possible ways" to limit the impact of a global disruption that affected thousands of users of the Outlook and Teams services, at a time when the technology giant continues its efforts to restore its services after communication problems. The outage, which affected Microsoft 365 services and other applications, including the artificial intelligence assistant Copilot, continued for more than five hours, after the company announced that its infrastructure was under “increasing pressure.” Microsoft said it was still working on fixing the bug, noting that some servers “may stop responding again” after connectivity is restored for a short period. But Microsoft said that the changes it is making to improve its services and address outages “are not going according to expectations,” noting that it is testing other solutions to address the problem. The company added, in its latest update regarding the malfunction, that it is working to provide access to its platforms to more users, without causing increased pressure on its systems.